Socially aware & sustainable business; here are the “how to’s”

It’s inspiring to read about the the exciting new business methods coming through from the aftermath of major economic changes. For instance, shared-value concepts highlighted by Michael Porter and Mark Kramer at the Harvard Business School (Creating Shared Value, HBR, Jan 2011).

Terms such as ‘shared value’, ‘social return on investment’ and ‘socially networked economy’ are now heard throughout boardrooms, and management is under increasing pressure to adapt to thrive. These are emerging trends and techniques, though – and it’s not easy to find the place to get the ‘easy to apply’ know-how and ‘here’s how’ version for a SME business owner or manager.

All the same, the pressure is on. Large global corporations across most sectors are making operational changes based on sustainability principles and finding efficiencies that are markedly improving performance. They are now applying huge pressure to their supply chains to ‘fall into line’. In short, this ‘train has left the station’. SME owners need to get up to speed – now.

I’m very pleased therefore - with my colleagues Grant Young from Zumio and Allison Heller, Urban Affect - to be presenting a new workshop  that incorporates these important new trends AND the how-to’s; many business owners are ’getting’ that we need to do things differently – few, though feel sure of the ‘how’ – this workshop fills that gap.

Participants will gain insights into:

  • the growing trends around social media
  • changing consumer values, and value-perception shifts
  • shared-value approaches
  • collaborative supply chain models, and more.

But most importantly, they will have an opportunity to explore how these apply to their own business.

ONE OR TWO DAYS, IT’S UP TO YOU (March 28/9, Sydney)

Attendees will work through these issues in a very hands-on, practical way. We’re offering the option of a one-day workshop or a two-day package:

  • Day one identifies – in new, positive ways – what’s driving the changes in today’s business environment, and a ‘top-line’ of how these apply to participants’ businesses;
  • Day 2 is optional, focusing on how participants can directly apply the principles and revelations of Day 1 – to their own business.

TAILORED TO PARTICIPANT NEEDS

Workshop content will be tailored to participants’ particular interests. Registrants will be contacted by phone – for a “getting-to-know-you” conversation prior to the workshop – in order to ascertain their interests and own business circumstances.

REGISTRATIONS NOW OPEN

We’re really excited about the workshop and would appreciate you forwarding this to friends, colleagues and associates who may be interested in attending.

More information can be found in the attached flyer, or on the event registration page: http://zum.io/stepup

If you have any comments or questions about the workshop program, we’d love to hear from you.

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Seeing Round Corners on Investment Returns; What if New Sustainability Trends Change the Whole Formula??

Late last year it was reported: Global 500 companies, that have demonstrated leadership in carbon disclosure or performance, yielded twice the average return as the index as a whole, between January 2005 and May 2011.  

This wasn’t headlined in the Australian Financial Review, or such. It was headlined, though, in an online publication called GreenBiz.com (Sept.14, 2011), which has a surprisingly high readership in, for instance, Fortune 500 management.

The article announced the release of the Carbon Disclosure Project’s, CDP Global 500 Report 2011, and quoted CDP’s CEO, Paul Wilson, as saying “it’s not yet widely accepted or integrated in investment that being sustainable is going to deliver better returns.”

Yet, the companies exemplified with stellar sustainability performances were not your predictable ‘greenies’; we’re talking BMW, Unilever and Novartis, for example. We’re also talking about 68% of the Global 500 companies reporting they have integrated climate change action into their overall business strategy, compared to 48% in 2010.

The same report also demonstrated how much pressure these large companies are placing on their suppliers to ‘line-up’ with similar actions and transparencies – or, lose out.

The movement towards sustainability is no longer a side-line in a company’s activities. The days of a company playing at CSR (corporate social responsibility) are over, if CSR is defined – loosely speaking – as pasting on a respectable do-gooder project over a company’s ‘old ways’. The evidence is that this kind of CSR not only doesn’t ‘win over’ the consumer but adds nothing to the bottom-line. High performing companies are finding huge performance and/or cost reduction boosts through innovative approaches to improving their sustainability performance.

Enhanced performance is not limited to environmentally based activities. Companies are increasingly collaborating with communities, governments or not-for-profits to enhance social goals. Microcredit programs being an obvious example, with ANZ’s programs in Cambodia clearly showing innovative approaches to opening new markets – for the long-term growth outcomes.

Many of the sustainability ROI’s will peak in the longer-term. That’s why accounting methods are also being rapidly revised to include triple (plus) bottom line measurements of a company’s value, returns and performance. 

Interestingly, for all these substantive changes, if you read the mainstream business press, you’d still be searching fairly hard to notice them. Regardless, the fact remains, the momentum for change is building so fast that it is undoubtedly heading for the tipping-point. It’s not too far away where sustainable business practices will be business-as-usual; where non-sustainable business practices will not just be unsustainable but unacceptable.

So what do these changes mean for ‘seeing round corners’ and predicting investment outcomes if the emphasis continues to be on traditional measurement and performance indicators for investment returns?

We could all pretend there is a ‘quick fix’ answer to that question and a ready-to-hand ‘Top 10 Tips’ list will display it. No such falsities will do. The truth is we don’t know exactly what this means and how the future will unfold. We don’t know which companies will evolve the best ways to capitalise on new innovative approaches. Those answers will open out over time. There will be valid markers along the way but ‘secure’ predictability of outcomes is a myth of the past.

So, what does this mean when listening to professional advice about investment choices? How do you know whether they’ve factored in new trends and new ‘value-calculations? Do they have their eye on the ball of the new performers factoring in sustainability improvements? Maybe this means that no matter what the advice the investor has to accept that nowadays predicting even reasonable certainties is not ‘under control’. So, choices must reflect the true ambitions of the investor because they are the ones who live with the outcome; good, bad and everything in between.

That begs a whole new set of questions, as well; what purpose does money hold for you? What kind of relationship do you have with ‘money’ – because that’s as important as any relationship any of us have with the primary people/anything in our lives – and THEN, let’s plan from there?

In truth, I don’t know what this means for the future of investment but I know we should be thinking about those answers and starting to do all sorts of re-imagining for our investment predictors, the  knowledge base of advisors, and their client conversations, in the reality that a turning point is coming?

Love your thoughts …  please leave a comment below

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A Good business plan gives your business Wings

It sounds  ‘unbusiness-like’ to talk about “business plans” in frivolous terms but, let’s face it, doing a business plan could  do with some ‘lightening up’. Here’s 3 Top Tips for doing a Business Plan from Re-Imagine Business;

1. Use the process of planning for your business to explore and Re-Imagine your business. Have fun with it, create new opportunities, update ‘last year’s’ thinking into the commercial realities of ‘now’ and focus those towards the possibilities new conditions can hold.
2. Ask your customers, suppliers, nearby businesses – a couple of key questions about how their businesses are going. See if their perspectives, experiences, or issues throw any new light on your thinking – Can you see any prospects for improving relationships, or strengthening your businesses together?
3. Do any of the above shift your business MAP? What’s needed now to create a path variation – e.g. staff roles, finance needs, marketing messages – map all that out.

A Good business plan gives your business Wings with a Flight Path – It doesn’t have to be a ‘grind’ – you can enjoy the flight!

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